From basement flooding to foundation seepage, Arrow Tight Waterproofing has protected properties across Richmond, VA with industrial-grade waterproofing systems. Call now β crews are standing by 24/7.


We've spent years responding to flooded basements and seeping foundations across Richmond, VA. What we learned is simple: most water intrusion problems trace back to three root causes β hydrostatic pressure, improper grading, and compromised foundation walls. We fix all three, not just the symptom you can see.
We're not a general contractor who does waterproofing on the side. Every job we take β whether it's a sump system installation, a foundation crack repair, or full exterior waterproofing β is handled by specialists. No subcontracting, no handoffs, no surprises on the invoice.
Water damage rarely announces itself dramatically at first. It starts quiet β a damp smell, a hairline crack, a white powder on the concrete. By the time it's obvious, you've lost weeks of containment. Here's what to catch early.
White powder on concrete means water has been migrating through your wall. The mineral deposits are left behind when water evaporates after passing through the block or poured wall.
Vertical cracks are often settling. Horizontal cracks in block foundations indicate lateral soil pressure β a structural emergency, not just a cosmetic issue.
If your basement smells earthy or musty after every heavy rain, active water intrusion is feeding organic growth β likely behind the drywall or under the slab.
The cove joint β where the floor slab meets the foundation wall β is the most common water entry point in basement systems. Staining or pooling there means hydrostatic pressure is actively pushing in.
If interior basement paint is peeling or drywall is soft and bubbling, you have elevated relative humidity at the wall surface β a reliable sign of ongoing water vapor migration.
Constant sump cycling means your drainage system is overwhelmed. This typically signals that your waterproofing perimeter needs to be upgraded, not just the pump.
Iron in your concrete doesn't rust unless water penetration has reached it. Rust staining is a reliable indicator that your foundation waterproofing envelope has been breached.
Floor slab cracks that show moisture after heavy rain are almost always driven by sub-slab water pressure. This typically requires sub-slab drainage and sump installation to relieve the pressure permanently.
Arrow Tight Waterproofing doesn't sell one-size-fits-all waterproofing packages. We diagnose the entry point, the pressure source, and the existing drainage condition β then we build the solution around what your specific property needs.
When hydrostatic pressure is the primary culprit, the most effective long-term solution is a properly engineered interior drainage system. We install sub-slab perforated drain tile around the perimeter of your basement β capturing water before it can rise above slab level β and route it to a sump pit equipped with a dual-pump configuration.
These systems don't fight hydrostatic pressure β they redirect it.
π Get a Free Drainage Quote βFull exterior waterproofing involves exposing your foundation to the footer depth, applying a crystalline or elastomeric waterproofing membrane, installing a geocomposite drainage mat, and placing exterior drain tile at the footing β the same specification used in new commercial construction.
We use SilkOate, UMARK, and other commercial-grade membrane systems β not the paint-on damp-proofing that deteriorates within a few years.
π Schedule an Exterior Assessment βWe inject poured-wall cracks using a port-and-backer system: surface ports are installed at 8β12 inch intervals along the crack, the surface is sealed with hydraulic cement, and two-part polyurethane or epoxy is pumped under pressure from the lowest port up β filling the crack through its full depth.
Block wall repointing involves removing deteriorated mortar joints to a minimum depth of 3/4 inch and repacking with waterproof hydraulic mortar.
π Get a Crack Injection Estimate βCrawl spaces are the most overlooked moisture source in residential structures. An unencapsulated crawl space β even one that "never floods" β pumps humid air into your living area through the stack effect, raising indoor humidity, feeding mold growth in floor joists, and accelerating wood rot in your subfloor structure. Full encapsulation seals that air pathway permanently.
Encapsulation turns your crawl space from an uncontrolled dirt floor into a semi-conditioned space.
π Schedule a Crawl Space Inspection βA sump pump is only as reliable as its installation and backup plan. We install primary pumps β typically 1/2 to 3/4 HP cast iron submersibles with a minimum 10-year rating β alongside battery-operated backup systems that activate automatically when your primary pump fails or power goes out.
Sump pump replacement is one of the most time-sensitive repairs in waterproofing β a failed pump during a heavy rain event means an immediate flood.
π Get a Sump System Quote βWe excavate and regrade window wells to the proper dimension, install a gravel drain bed with a perforated pipe tied into your perimeter drainage system, and apply waterproof flashing around the window frame β stopping the entry point at the source instead of managing it inside.
Egress window installations create a significant opening in your foundation wall, and sealing the rough opening properly is as important as the window itself.
π Book a Window Well Assessment βWe're not going to tell you we're the cheapest or the biggest. We're going to tell you what we actually do differently β and why it leads to better outcomes for your property and your wallet long-term.
Every estimate begins with a physical inspection of every visible moisture entry point.
We purchase materials from professional waterproofing suppliers, not retail channels.
Arrow Tight Waterproofing holds an active contractor's license in VA and carries $2M general liability plus workers' compensation on every crew member.
We quote a fixed scope and a fixed price before any work begins.
We put our warranty in writing, registered to your property address, with a clear scope of what's covered and the process for filing a service claim.
Water emergencies don't schedule themselves around business hours.
Reach our live dispatch team at any hour. We'll take your address, ask about what you're seeing, and schedule a free on-site inspection β typically within 24 hours or same-day for emergencies.
A certified technician visits your property, conducts a full moisture inspection including thermal imaging and meter readings, identifies every active entry point, and documents the drainage pattern. No high-pressure sales tactics β just data.
The proposal covers every item: materials, drainage footage, labor, discharge routing, and any permit fee. The number on the proposal is the number on the invoice.
{Our crew completes the installation to the approved scope. On completion, we conduct a post-installation moisture check, walk you through the system, and provide the written warranty documents registered to your property address.|Installation is completed by our direct-employee crew. We clean up the jobsite, verify pump function and discharge routing, take post-install moisture readings, and hand you the warranty documentation before we leave.}
Our crews are standing by to assess your Richmond property. Free inspection, written estimate, no obligation. Call now β we answer 24/7.
π Get a Free Assessment: +1-866-476-1348"The crew showed up within 3 hours of my call at 9 PM on a Tuesday. I had water coming in through a crack in my poured wall at the floor joint β had been watching it for two seasons and finally called when it started spreading. They installed an interior drain system along two walls and a new sump pit. The work took two days. I've had three major rain events since then β completely dry. Worth every dollar.I'd recommend them to anyone dealing with the same problem."
"I've had two other companies look at my foundation crack before these guys. Both gave me vague proposals and neither one could tell me exactly why I had water or where it was coming in. Arrow Tight Waterproofing came out, brought a thermal camera, and showed me on screen exactly where the moisture was concentrated. The polyurethane injection they did on the crack has held for 18 months now with zero seepage. That's the most competent inspection I've ever gotten from a contractor.I'd recommend them to anyone dealing with the same problem."
"I bought a house in Richmond, VA knowing it had a moisture issue in the crawl space β previous owners had put down a thin plastic sheet that was doing nothing. Arrow Tight Waterproofing encapsulated the entire crawl space with a 20-mil liner, sealed the vents, and installed a dehumidifier. Within two weeks my downstairs floors stopped feeling cold and damp and the musty smell completely disappeared. The technician walked me through every step before starting. No surprises on the invoice.I'd recommend them to anyone dealing with the same problem."
"We had a window well that flooded every time we got more than an inch of rain. The well was filling up and water was coming straight in through the window sill joint. The fix was a regraded well with a perforated pipe tied into our existing interior drain. The whole job took one day. The crew was professional, cleaned up completely, and the well has handled every storm since without an issue.That kind of result speaks for itself."
"Called Arrow Tight Waterproofing after my old sump pump failed during a storm and I had 4 inches of water on my basement floor. They answered at midnight, arrived within an hour, and had a temporary pump running within 20 minutes of showing up. Once the emergency was managed, they walked me through a permanent drainage system upgrade. That was 8 months ago β I've had 6 rain events including one significant storm and the basement has stayed dry.Highly recommend the whole crew."
"As a commercial property manager overseeing several buildings in Richmond, VA, I've worked with a lot of waterproofing contractors. Arrow Tight Waterproofing is the first one that showed up to the initial walk with a written inspection checklist and completed it on-site before quoting. Every other contractor just eyeballed it and sent a number. Their exterior membrane on the building we had done 3 years ago is holding perfectly with zero callbacks.Highly recommend the whole crew."

Arrow Tight Waterproofing provides Waterproofing services across the full extent of Richmond, VA. Whether you're in a densely populated metro area or a rural property 40 miles from the nearest hardware store, our crews are dispatched from regional staging points to keep response times short and service costs predictable.
Our Richmond team handles everything from single-family residential basements to commercial foundations. If you're in Richmond, VA and have a water intrusion problem, we service your area. Call +1-866-476-1348 to confirm your address is covered β it almost certainly is.
π Confirm Your Address is Covered β Call +1-866-476-1348